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Delivery Policy

DAILY OPERATION
All orders will be delivered through Courier Services to the shipping address indicated by you. Orders are shipped on business days ONLY (Monday – Friday, excluding Malaysia National Holidays).

Orders received will be processed and delivered to your doorstep within 3 – 5 working days after order verification and credit approval. Please provide the CORRECT shipping address where someone will be home to receive the parcel and a VALID phone number, otherwise, you will be informed to collect your parcel from the nearest courier office or other arrangement must be made.

Orders are shipped within Malaysia only (including Sabah and Sarawak). We do not ship to P.O. Box address.

Customers from other countries who are interested in purchasing our products are welcome to email us at marketing@designdept.com.my for international postage rate.